Government Assistance Program

How to Qualify for the Lifeline?

Lifeline is government benefit programs providing free cell phone service* for eligible customers.

You may qualify for FREE phone service if you receive assistance from Medicaid/Medi-Cal, SNAP/CalFresh or other government programs, or if you are considered low income.

program-icons Qualifying plans include a FREE 4G/5G+ LTE smartphone when you enroll with AirTalk Wireless!

Enroll now

*Offer subject to eligibility for the Lifeline Program. Offer may vary by location and Terms & Conditions apply. GSM coverage required.

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How Do I Qualify?

Qualify by Government Program Use If You Participate in:

program-iconsMedicaid / Medi-Cal

program-iconsFood Stamps / Supplemental Nutritional Assistance Program (SNAP) / CalFresh

program-iconsSupplemental Security Income (SSI)

program-iconsFederal Public Housing Assistance or Section 8

program-iconsTribally-Administered Temporary Assistance to Needy Families (TANF)

program-iconsTribal Head Start

For further information, please visit our Lifeline Terms & Conditions page.

All addresses and proof documents must contain the address matching your application, and be recently dated.

**All three elements listed above must be visible within a single image when enrolling online.

For more information about qualifying programs and the Lifeline Program, visit usac.org .

2024 POVERTY GUIDELINES FOR THE 48 CONTIGUOUS STATES AND THE DISTRICT OF COLUMBIA

Persons in family/household

x 1
  • $15,060
  • $20,331
x 2
  • $22,440
  • $27,594
x 3
  • $25,820
  • $34,857
x 4
  • $31,200
  • $42,120
x 5
  • $36,580
  • $49,383
x 6
  • $41,960
  • $56,646
x 7
  • $47,340
  • $63,909
x 8
  • $52,720
  • $71,172
  • Poverty guideline
  • Lifeline (135%)

* For families/households with more than 8 persons, add $5,380 for each additional person.

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For further information, please visit our Lifeline Terms & Conditions page.

All addresses and proof documents must contain the address matching your application, and be recently dated.

**All three elements listed above must be visible within a single image when enrolling online.

For more information about qualifying programs and the Lifeline Program, visit usac.org .

What Is Needed To Apply?

To start applying for Lifeline, here's what you'll need. To ensure a smooth enrollment process, please provide one item from each section below

program-icons Proof of Identification

program-icons Driver’s License or Passport (unexpired)

program-iconsBirth Certificate

program-iconsCertificate of Naturalization or of U.S. Citizenship

program-icons Permanent Resident or Resident Alien Card (unexpired)

program-iconsForeign Passport

program-icons Proof of Address

program-icons Driver’s License, Government, State, or Tribal Issued ID (unexpired)

program-iconsCurrent Income Statement, Paycheck Stub, or W2

program-iconsStatement of Benefits from a Qualifying Program Which Contains Name And Address

program-iconsCurrent Mortgage or Lease Statement

program-iconsUtility Bill

program-iconsProof of Government Benefit Participation

program-icons Current or prior year’s statement of benefits from a qualifying state, federal or Tribal program

program-iconsNotice letter of participation in a qualifying state, federal or Tribal Program

program-iconsProgram participation documents

program-icons Another official document evidencing the consumer's participation in a qualifying state, federal or Tribal Program

For further information, please visit our Lifeline Terms & Conditions page.

All addresses and proof documents must contain the address matching your application, and be recently dated.

**All three elements listed above must be visible within a single image when enrolling online.

For more information about qualifying programs and the Lifeline Program, visit usac.org .

Why Choose AirTalk Wireless As Your Lifeline Provider?

program-iconsFREE 4G/5G+ Smartphone*

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Certified Pre-Owned Cell Phones From Iconic Brands You Trust

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Large Screens, iOS and Android Operating Systems

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Top Tier Quality

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HTH Communications , the nation's largest distributor, provides a wide variety of top quality, name brand devices to AirTalk Wireless

*As part of the Lifeline plan and offer varies by state

program-iconsFREE PLAN

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Up to 15 GB of Data*

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Unlimited Talk

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Unlimited Text

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Unsurpassed network capabilities offering unbeatable fast service

*As part of the Lifeline plan

program-iconsDedicated Customer Service

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Timely and reliable service

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Friendly, multilingual representatives

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Available through phone, email or LiveChat

program-iconsFast & Free Shipping

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Once orders are approved, processing begins immediately

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Packaged securely with care

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Utilizing top national shipping carriers

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Track your package at any time

Frequently Asked Questions

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When will I receive my Free phone and Free service after I sign up?

Once approved, we will begin shipping your order to you within 7-10 business days.

How long will it take to receive approval?

Normally, it takes about 20-30 minutes for an application to be approved. However, some applications will have to wait 3-4 days or longer for approval. The reason is that your proof of documentation needs to be reconfirmed. You can always check the status of your application by logging into your account. Once you receive approval, you will also receive an email confirmation along with a tracking number for your order.

Why do I need to provide my Social Security Number?

As AirTalk Wireless is a government assistance lifeline service provider, we require your SSN in order to verify your eligibility. You will also be required to provide proof of your qualifying benefit program or if you are applying by income, verification of your income is needed as well. All your information is strictly confidential. We always respect the privacy of our users

How is the FCC involved?

The FCC (Federal Communications Commission) administers the Lifeline program, which is a federal program aimed at making communication services more affordable for low-income consumers. Lifeline is a non-transferable benefit limited to one per household, and it helps ensure that eligible households can receive a discount on essential communication services such as phone or internet access. For more information about the FCC and the Lifeline program, please visit the FCC's official website: https://www.fcc.gov/general/lifeline-program-low-income-consumers

What state do you offer service?

We offer service nationwide, and to see if you qualify, simply visit us here.

How long will it take to ship my phone?

Once your order is complete, your device will ship within 7-10 business days. You can also check on the status of your application by visiting Check Status and entering the same email address and zip code you used while initially applying.

How can I check my application status?

To check the status of your application, simply visit Check Status and enter the same email address and zip code you used while initially applying. Once you are logged in you will see a variety of information, including the status of your application and if any additional documentation is required.

Where is my tracking number?

Once your application is approved, please give us 7-10 business days for your order to be processed. Once it's been processed, you'll be sent an email and an SMS with your tracking number. Make sure to check your inbox and spam folder.

Can I switch to AirTalk?

Absolutely, you can switch to AirTalk and receive your FREE device and FREE unlimited monthly service. To make the switch, click here.
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WORKING TIME

Monday - Friday

8:00 a.m. – 8:00 p.m. CST

Saturday

10:00 a.m. - 7:00 p.m. CST

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© 2024 AirTalk | HTH Communications

AirTalk Wireless is an Eligible Telecommunications Carrier (ETC) and offers Lifeline supported services through a federal benefit program which is non-transferable. Only eligible customers may enroll in Lifeline. Lifeline service is limited to one per household. Documentation providing identity and eligibility is necessary for enrollment. To view terms & conditions, visit https://airtalkwireless/terms-conditions. AirTalk Wireless service is not available in all states/areas and may vary by state. Coverage is not available everywhere. Customers who willfully make false statements in order to obtain the Lifeline benefit can be punished by fine, imprisonment, or can be barred from the program.